Refund Policy

1. In short

If Get did not work for you, we give you your money back. You have 14 days from each charge to ask for a full refund, no reason needed.

2. What it covers

• It applies to the first payment of a subscription and to each renewal, within 14 days of that charge.
• The refund is for the full amount charged, with no deductions.
• When we refund, the subscription is cancelled and the workspace returns to the free plan. Your information is not deleted.
• After 14 days we do not give partial refunds for unused time, but you can cancel so the subscription does not renew.

3. Web payments

Web payments are processed by Polar as merchant of record. We request the refund from Polar and the money goes back to your original payment method, usually within 5 to 10 business days depending on your bank.

4. App Store purchases

Subscriptions bought in the iOS app are billed by Apple, and only Apple can refund them. Request it at reportaproblem.apple.com. We have no access to those payments.

5. How to request a refund

Write to benja@getshitdone.cl from your account email with the subject “Refund”, or reply to your payment receipt email. We will confirm by email once the refund is done.

6. Cancelling your subscription

Cancelling is not the same as asking for a refund. You can cancel at any time from billing settings, or from your Apple settings if you paid in the app. You keep access until the end of the paid period and will not be charged again.

7. Your consumer rights

This policy does not limit the rights you have under Chilean Consumer Protection Law 19.496.

8. Contact

Ourules SpA · RUT 77.991.624-3 · benja@getshitdone.cl